Shipping Policy

 We ship worldwide by DHL. We aim to dispatch your item(s) within 3-4 working days and you can expect to receive the item within 7-14 working days after dispatch.

Where do we ship to? 

We mainly ship to the USA and to this list of Counties: Canada, Australia, New Zealand, Europe (England, Germany, France, Italy, Sweden, Denmark, Switzerland, Spain, Netherlands, Ireland, Norway), Asia (Singapore, Japan, South Korea, Singapore, Malaysia, Thailand, etc),  We also deliver to Most of the countries in East Europe, South America, Middle East, and Africa and If you do not see your country listed, please contact us and we will make it happen! 

How long will it take to receive my order?

  • Orders are fulfilled in our warehouses in China and sent out within 48-72 hours of receiving payment.
  • Usually we offer express shipping. Express shipping takes up to 7-15 business days; However, delays can occur in transit, due to Covid or the holds at your local customs office, so it may take longer for an order to be delivered. 
  • Delivery times may vary by location, holidays, disaster, and weather.
  • Orders are shipped in the order they are received throughout the workweek. If part of your order contains an item that is back-ordered, we may ship items separately. You will be notified via email if we do this to get prior approval. 

How do I track my order? 

Tracking information will be emailed to you once your order has been fulfilled and shipped out. The courier we use depends on your shipping destination.You can track your package on our website or track it on a specific brand, such as USPS,DHL and other reliable shipping companies’ websites by entering the tracking number we provided.

Return Shipping 

You are responsible for any shipping fees in a return. See more information about returns and exchanges here: RETURN&EXCHANGE  

Import Taxes & VAT for International Orders

Usually for deliveries to USA, UK, EU countries, Singapore and Japan, we will cover all tax and duty payments.

 For all other shipping destinations prices are to be considered exclusive of all taxes and duties. The recipient is liable to all import duties, customs and local sales taxes levied by the shipping destination to release the order from customs clearance on arrival. Please confirm with local authorities for the tax/duties imposed prior to placing an order as we are unable to advise the amount.

 

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